Hardent’s dedicated Xilinx FPGA support services strive to provide users with the best solutions through continuity in support from assigned FPGA experts.
Hardent announced today that over the past few months, it has seen a significant growth in demand for the company’s Xilinx® FPGA support services. Hardent’s dedicated technical support services are meant to address a growing need for proactive and reactive support requirements in the electronic design engineering community.
“As electronic design engineer’s struggle to meet tight deadlines while delivering highly complex implementations, every delay can be detrimental,” says Simon Robin, Hardent’s President. “Our highly-responsive and experienced team is trained to identify FPGA issues and suggest a solution with a quick turnaround, in order to ensure the best results in the shortest time possible.” Being a certified member of the Xilinx Alliance Program, Hardent has privileged access to the best available resources and data, as well as access to Xilinx technical support personnel.
Hardent’s FPGA designers are adept with the latest Xilinx technology and best practices, as the company also offers Xilinx FPGA training, engineering mandates and management consulting. Furthermore, Hardent’s experience as an exclusive Xilinx training provider benefits customers with the optimal balance of support and training for fast technical resolution. Users will be guided throughout the process by dedicated FPGA experts that are assigned to each client; this ensures continuity of service and bypasses the learning curve created when dealing with a new service agent with each call. To further enhance and simplify the process, our experts can also open web cases on behalf of the customer. These are just a few of the procedures designed to certify that FPGA support goals will be met.
Hardent’s paid-for Xilinx FPGA support services are aimed at providing companies of all sizes with customer-centric support solutions, reacting to issues as they arise or making certain that FPGA processes are on the right track. Whether a company is trying to accomplish a complex embedded implementation using ASIC technology, dealing with new technology such as the Xilinx Zynq® All Programmable SoC or the Vivado® Design Suite, experiencing unexpected delays or implementing FPGA technology for the first time, Hardent’s paid-for FPGA support services are able to guide the client every step of the way; grasping the problem and finding a solution. “Hardent’s FPGA support goes beyond the typical technical support,” says Michel Turgeon, VP WorldWide Sales. “By trusting Hardent to conduct a simple assessment at the early stages of your project, we will provide recommendations to ensure objectives are met. If you are already faced with a problem we will help you resolve it and provide the appropriate guidance to avoid similar problems in the future. In either case we commit to your success.”
For more information about Hardent’s paid-for Xilinx FPGA support services, please send an FPGA technical support inquiry. To learn more about Xilinx and Hardent training courses, visit the training section.
About Hardent
Hardent is a professional services firm providing training, engineering and management consulting to leading worldwide electronics equipment and component manufacturers. Hardent’s experts cultivate innovation in electronics, especially with ASICs, FPGAs, DSPs, embedded software and system design. Hardent consultants are trusted advisers in developing high-complexity products, improving engineering processes, enhancing the team’s skills and accelerating products’ time-to-market.